Help Center

About CareLuLu

• Is CareLuLu free?
• What's the benefit of having a CareLuLu profile?
• How is CareLuLu different from other child care websites?

My Listing

• How do I create a profile on your site for my child care program?
• Information about our program is incorrect. How can I change it?
• What does it mean to "claim" my profile and how do I do that?
• I am not licensed. Can I list my child care program?
• Is it safe to list my program on CareLuLu?
• How can I upgrade my profile?

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Updating My Listing

• How do I update my profile information?
• How do I add pictures to my profile?
• My license number changed. How do I update it?
• How do I write a unique description about my program?
• Why do I have to list my tuition?
• I am no longer licensed. Can I still be listed on CareLuLu?

My Account and Dashboard

• I can't log in into my account. I forgot my password.
• What is the "dashboard"?
• Why is my dashboard important?
• How do I view my dashboard?

Parent Reviews

• How can I invite parents to leave me a review?
• What can I do about a bad review?
• I disagree with a review. What can I do?

Parent Referrals

• Why am I not getting referrals?
• How can I improve my profile to get more parent views and referrals?
• Why are parents not getting back to me?
• What can I do to make sure parents get back to me?
• How do I confirm or reschedule a tour?