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Help Center

  1. Help Center
  2. Providers

About CareLuLu

  • Is CareLuLu free?
  • What's the benefit of having a CareLuLu profile?
  • How is CareLuLu different from other child care websites?

My Listing

  • How do I create a profile on your site for my child care program?
  • Information about our program is incorrect. How can I change it?
  • What does it mean to "claim" my profile and how do I do that?
  • I am not licensed. Can I list my child care program?
  • Is it safe to list my program on CareLuLu?
  • How can I upgrade my profile?
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Updating My Listing

  • How do I update my profile information?
  • How do I add pictures to my profile?
  • My license number changed. How do I update it?
  • How do I write a unique description about my program?
  • Why do I have to list my tuition?
  • I am no longer licensed. Can I still be listed on CareLuLu?

My Account and Dashboard

  • I can't log in into my account. I forgot my password.
  • What is the "dashboard"?
  • Why is my dashboard important?
  • How do I view my dashboard?

Parent Reviews

  • How can I invite parents to leave me a review?
  • What can I do about a bad review?
  • I disagree with a review. What can I do?

Parent Referrals

  • Why am I not getting referrals?
  • How can I improve my profile to get more parent views and referrals?
  • Why are parents not getting back to me?
  • What can I do to make sure parents get back to me?
  • How do I confirm or reschedule a tour?

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