Why are parents not getting back to me?

We understand how frustrating it can be to not hear back from parents, especially when they reached out to you. Unfortunately, CareLuLu has no control over the parents’ actions. Parents may not reply for a number of reasons such as:

  • They are simply very busy.
  • They never received your email or voice mail.
  • They received your email or voice mail late at night and forgot all about it by morning.
  • It may not be that urgent for them if they're not in need of immediate care.
  • They may have already found another caregiver.

The best course of actions for you is to follow best practices here in order to ensure you hear from them.

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